Packs are shipped to the address we have on file, so make sure and update your shipping address before you mail your pack back to us. To do this, visit your account page and hit the edit button next to Shipping Address. You can also write into your Support Team at The Mr. Collection and The Ms. Collection.
Articles in this section
- How long can I keep my pack?
- How many packs can I receive per month?
- When are packs shipped out?
- I accidentally kept an item from my pack that I did not want to keep. Now what?
- How long will it take to receive my order?
- How do I mail back my pack?
- What if I change my address?
- My tracking shows delivered, but I haven't received my pack. What do I do?
- Where do you ship?