Our service is centered around you having the ability to keep your pack as long as you desire and receive a new one whenever you want. While a pack is in your possession we assume that you are maximizing your time with your looks. If you keep an item from your pack, you will be charged your member price listed on the packing sheet provided and within your member account. To get your next pack, please mail back all items you do not wish to purchase.
If you have decided to keep and purchase all the items in your pack, you will need to send an email to notifying us of this, otherwise we will not be able to distinguish between a desired purchase and you deciding to rent your pack for longer.